LOADING
Six hardened templates, not bespoke experiments. Each ships with a defined task boundary, an escalation contract, a golden test set, a cost-per-task target and a published accuracy figure.
A template deployed five times has had its edge cases found by five different businesses. That is why the accuracy figures here will be real rather than aspirational — and why the second client costs less to serve than the first without the work being any thinner.
Inbound enquiry → qualify → route → book. Escalates below the confidence floor rather than guessing.
Sequenced, context-aware pursuit of non-responders. Stops instantly on any human reply.
First-line resolution with a clean handover, full context attached to the escalation.
Moves and reconciles data between systems. Idempotent by construction — replay is a no-op.
Extracts, validates and files structured data from unstructured documents.
Daily operating brief assembled from your own systems, not from a template.
Moving an agent up a level is a decision someone makes and records, not something that happens because a deployment felt like it was going well.
The agent does the work; a person owns the send. Every money, contract and client-facing action lives here permanently.
Anything touching money, contracts, legal commitments or an outbound client-facing send is capped at L1 — drafted by the agent, approved by a human. Permanently. No exception has been granted and none will be.